Member Services

Workplace Counseling Program

Helping members resolve HR issues early, prevent claims, and keep liability costs low

Schools Insurance Authority provides our member districts a resource for legal advice and guidance when handling personnel and employee disability related questions and/or decisions. The Hotline Program is managed by Schools & College Legal Services of California (SCLS) and is available to all SIA and Shasta-Trinity Schools member districts.

KEY FEATURES:

  • Confidential Guidance: Calls with SCLS attorneys are protected by attorney-client privilege.
  • Monthly Webinars: Timely HR training on trending topics.
  • Extended Hours: Support is available when you’re working early or late.
  • Unlimited Calls/Emails: Ongoing support for complex issues.
  • Coaching: Feedback for experienced HR staff and resources for newer personnel.

BENEFITS:

  • No Cost: Included in SIA membership.
  • Lower Risk: Expert guidance reduces claims and legal costs.
  • Support for HR & Leadership: Dedicated help for designated staff.

PROGRAM SCOPE:

Included

  • Leave management
  • Hiring/termination/layoff guidance
  • Discipline & performance issues
  • Accommodations & interactive process
  • Classification & policy questions
  • CBA and Title IX (HR-related) advice
  • Investigations guidance

Not Included

  • In-person investigations or meetings
  • Administrative hearings
  • Board appearances
  • Government reporting or EEOC complaints
  • Drafting formal discipline documents
  • Negotiating resignations

WEBINARS:

Participating members will have an opportunity to attend webinars on timely topics that include comprehensive materials.

OTHER RESOURCES:

Member district contacts will receive special bulletins and memoranda on court cases, legislation and regulations that impact California school districts, including compliance requirements, employment policies and procedures. This includes periodic updating of checklists, documentation templates and forms. 

To participate in the Hotline Program, district members are required to submit authorized staff names for contact. If you have questions about the hotline, contact your Human Resources Department, Risk Manager or CBO.